IPVanish Not Connecting? Try These Solutions for a Quick Fix

ipvanish not connecting

Having trouble getting your IPVanish connection to work?

This guide offers several solutions to troubleshoot the issue. It will also help you establish a secure VPN connection on various devices.

IPVanish is a leading VPN provider in today’s market.

It has been a favorite of TROYPOINT for many years. This is due to its affordability, high-speed servers, and other impressive features.

IPVanish Review

If you often use this VPN, you might have encountered connection problems. You may have experienced this once or twice.

Typically, there’s an easy fix that takes less than a minute.

But this guide offers more methods. You can try these to resolve the issue with just a few clicks.

IPVanish works with many devices. This includes streaming devices like the Amazon Firestick and Fire TV.

The Firestick is the most popular streaming device currently available. This is thanks to its affordability and ability to be “jailbroken.”

Jailbreaking a Firestick opens up a world of content. This includes free movies and TV shows, live streams, gaming, and much more.

To delve deeper into this, check out our comprehensive guide below:

How to Jailbreak a Firestick

We’ll demonstrate how to fix IPVanish connection issues on an Amazon Firestick.

These tips can be applied to various devices, too. This includes Android TV Boxes, PCs, iPhones, iPads, and other devices where you use IPVanish.

IPVanish Not Connecting – Causes

Several factors can lead to IPVanish connection problems.

The issue often occurs when your device lacks internet access. It can also happen if the connection is disrupted.

The first thing to do is check your network. Ensure you have a reliable connection.

Here’s how to do that easily on a Firestick:

Note: This tutorial uses the Fire TV Stick Lite. But the steps will work for any Firestick, including the 4K and Fire TV Cube.

1. Go to the home screen. Hover over the Settings icon and select Network.

choose network

2. Locate your preferred network and select it.

select preferred network

3. Your Connection Status will be displayed.

connection status

If there are connection issues, you’ll see them here. This is a common reason why IPVanish fails to connect.

If your internet is down, IPVanish can’t connect to a VPN server. The best way to restore your network connection is to reset your router or modem.

Once you’ve established a stable connection, try IPVanish again. See if the issue is resolved.

If the problem persists, the IPVanish app itself might not be working correctly.

In this case, try force-stopping the app and relaunching it. This essentially “resets” the application. It allows you to establish a new connection to a secure server.

To force-stop IPVanish on a Firestick, follow these instructions:

Force Stop IPVanish App on Firestick/Fire TV

1. On the home screen, navigate to Settings. Click Applications, then choose Manage Installed Applications.

manage installed applications

2. Locate IPVanish from the list. Then select it.

select IPVanish

3. Proceed by clicking Force stop.

click force stop if ipvanish is not connecting

Additionally, we have the option to clear the app data and cache. This gets rid of any unused or unnecessary information from the app. It’s an excellent method for resetting the app to its original factory settings.

Keep in mind that you’ll need to log back into your IPVanish account after clearing the app data.

Clear Data/Cache IPVanish App on Firestick

1. Go to the Manage Installed Applications setting. Select IPVanish and Click Clear Cache.

click clear cache if ipvanish is not connecting

2. Subsequently, select Clear Data.

clear data if ipvanish is not connecting

Afterward, you can relaunch the IPVanish App. Sign in to verify your connection.

If you’re still experiencing connection issues with a VPN Server, there are a few more steps we can take.

How to Fix IPVanish Not Connecting

One of IPVanish’s standout features is the ability to switch servers and locations directly within the app.

TROYPOINT recommends experimenting with different servers and locations within IPVanish. This helps determine which one works best. You’ll often notice varying speeds depending on your server selection.

How to Test Internet Speed on Firestick

If you’re struggling to connect to IPVanish, the issue might lie with the specific server you’ve chosen. IPvanish empowers users to select their preferred server for connection. With a network of over 1600 servers spanning 75 locations, you have a wide array of options.

To change servers within IPVanish, follow these instructions:

1. Launch the IPVanish App. Select City to modify the Server location.

if ipvanish is not connecting select city to change server

2. Choose the City that you prefer.

choose preferred city if ipvanish not connecting

Give reconnecting a shot and check if it works.

If that doesn’t do the trick, consider switching the server itself.

choose server if ipvanish not connecting

Switching servers can often lead to a stronger network connection. It’s a fantastic method for boosting your VPN speed.

Improve VPN Speed

Another helpful tip to reconnect to IPVanish is to try changing your VPN protocols. This tweak can also enhance your VPN speed and elevate your streaming quality.

VPN Protocols Explained & Tested – Which is the Fastest?

How to Change VPN Protocols

To change protocols, just follow these simple steps.

1. Open the IPVanish VPN App on your Firestick/Fire TV. Click the Settings icon on the right side.

Launch the IPVanish VPN App and click the Settings icon on the right

2. Choose VPN Protocol.

Select VPN Protocol

3. You’ll see two options: OpenVPN and IKEv2 Beta. We’ll put both of them to the test.

Notice the two options - OpenVPN and IKEv2 Beta, we will be testing both of these protocols

4. To toggle between OpenVPN UDP and OpenVPN TCP, ensure OpenVPN is selected. Click the back button, then click Protocol.

To switch between OpenVPN UDP and OpenVPN TCP, make sure OpenVPN is selected, click the back button, and click Protocol

5. Now you can pick either OpenVPN UDP or OpenVPN TCP

Here you can choose between OpenVPN UDP and OpenVPN TCP

If you’re still running into problems, it might be a good idea to reach out to IPVanish Customer Support.

IPVanish Customer Support

IPVanish provides round-the-clock support on their website. They can assist you with account inquiries, billing matters, or any technical issues you might encounter.

For immediate assistance, look for the Help button at the bottom of the IPVanish VPN Website. This will connect you to their live chat. You can also get in touch with them via email if that’s more convenient.

IPVanish not Connecting FAQ

Why is my IPVanish Not Connecting on Firestick?

This can happen for various reasons. Some common culprits include internet outages, a weak connection, or other technical glitches.

How do I Reset IPVanish?

To reset IPVanish, you can force-stop the application. We’ve outlined the steps to do this in this guide.

How do I Reconnect IPVanish?

To reconnect to IPVanish, try switching servers or server locations.

How do I Fix IPVanish Not Connecting?

There are several potential solutions. In this tutorial, we’ve covered options like changing VPN protocols and other troubleshooting steps.

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